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California Office of the Patient Advocate
“Sansum rocks. Great docs and staff, friendly, very accessible and highest quality care. I've been scolded at, ignored, treated like a hypochondriac, and gotten terrible care elsewhere. Never, ever had a problem at any of the Sansum clinics! I had a really serious problem 2 months ago. Got in to see 4 specialists and traded emails with another all within just a few days! Special kudos to Drs Berger, Young, and Fante! First class and great attitudes.”
“I was very pleased with the services I received when visiting Dr. Segal. He is very nice and friendly and is always professional and helpful. It helps me to know I will be treated well each time I visit. ”
“My therapist Alyson was friendly, caring, knowledgeable, and smart as well as a great listener!”
“Last week I reluctantly went to the clinic to get my yearly mammogram. I was reluctant because of how difficult it has been the past few years because I am disabled and have to use a wheelchair. I am overweight and while I blame no one, there have been nurses that were unsympathetic to my immobility and went so far as to tell me that maybe I should tell my doctor I didn't want to get checkups anymore. Thankfully this visit God sent me an angel named Peggy! She greeted me with a smile and pushed my wheelchair into the exam room without a second thought. She conducted the entire exam with me sitting in my wheelchair no matter how difficult, going as far as removing the arms so I wouldn't have to try and stand. She took all the pictures she needed and was assertive but kind . Truthfully I was shocked that she was able to conduct the exam the way she did. It was the best experience I've ever had getting a mammogram. I would just like to thank Miss Peggy and recommend her for praise. May God bless her the way he blessed me with her help! Please see to it that the people in Radiology hear of her kindness and professionalism. ”
“I must compliment you on your recent hires: Esteban Alfaro, MA and Leann McLaughlin, PA. They were both cordial, professional, and very pleasant. It made for a very pleasant visit. Thank you! - Jan M.”